Error CAA50024 when trying to enroll a Windows 10 device?
Error
CAA50024, Error response came from MDM terms of use page.
Cause
- You use both Mobile Device Management (MDM) for Office 365 and Intune on the tenant, and the user who tries to enroll the device doesn’t have a valid Intune license or an Office 365 license.
- The MDM terms and conditions in Azure AD is blank or doesn’t contain the correct URL.
- You haven’t scope users on automatic enrollment
To fix this issue, use one of the following methods:
Assign a valid license to the user
Important! Every user enabled for automatic MDM enrollment with Azure AD Join must be assigned a valid Azure Active Directory Premium license.
Correct the MDM terms of use URL
- Sign in to the Azure portal, and then select Azure Active Directory.
- Select Mobility (MDM and MAM), and then click Microsoft Intune.
- Select Restore default MDM URLs, verify that the MDM terms of use URL is set to: https://portal.manage.microsoft.com/TermsofUse.aspx.
- Choose Save.
Scope users for automatic enrollment
- Sign in to the Azure portal, and then select Azure Active Directory.
- Select Mobility (MDM and MAM), and then click Microsoft Intune.
- Make sure you have selected a scope; All will target all users or Some will allow you to select an specific Azure AD group.